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SocialPostr Privacy Policy

Privacy Policy for SocialPostr.app

Effective date: May 15, 2026

This Privacy Policy explains how SocialPostr.app ("SocialPostr," "we," "us," or "our") collects, uses, stores, and shares information when you use our website, Mac app, and related services (collectively, the "Services").

1. Information We Collect

We may collect the following categories of information:

  • Account information: name, email address, username, password hash, and profile settings.
  • Connected social account data: platform account IDs, page/profile IDs, granted permissions/scopes, and related metadata provided by Facebook, Instagram, X, LinkedIn, TikTok, or other platforms you connect.
  • Authentication credentials: OAuth access tokens, refresh tokens, token expiry data, and connection status required to provide posting and scheduling features.
  • Content and scheduling data: drafts, captions, links, media references, hashtags, publishing targets, scheduled timestamps, timezone settings, and posting outcomes.
  • Technical and usage data: IP address, device type, browser/app version, operating system, diagnostics, crash logs, and interaction events.
  • Support data: messages and attachments you send to support.

2. How We Use Information

We use information to:

  • create and manage accounts;
  • connect and maintain social platform integrations;
  • schedule and publish content based on your instructions;
  • display post status, logs, retries, and error reports;
  • operate, secure, debug, and improve the Services;
  • provide customer support and service communications;
  • comply with legal obligations and enforce our terms.

3. Automated Posting and Your Responsibility

If you enable scheduling or auto-posting, you direct us to submit content to your connected social platforms at the times you select. You are responsible for reviewing and approving your content.

  • You represent that you own or have rights, permissions, and licenses for any content you publish.
  • You are responsible for compliance with applicable laws, regulations, and each platform's terms, policies, and community guidelines.
  • Platform-side moderation, ranking, visibility, restrictions, removals, or outages are controlled by those third parties and are outside our control.

4. AI-Assisted Features

SocialPostr may provide AI-assisted drafting, rewriting, or curation tools. AI outputs may contain inaccuracies or unsuitable content. You are responsible for final review before publishing.

5. How We Share Information

We may share information only as needed with:

  • Connected social platforms to perform publishing and account-related actions you request;
  • Service providers that support hosting, infrastructure, analytics, logging, support, and security;
  • Legal and compliance recipients where required by law, subpoena, or to protect rights, users, or the public;
  • Business transaction parties in connection with mergers, financing, acquisitions, or asset sales.

We do not sell personal information for monetary consideration.

6. Data Retention

We retain information as long as reasonably necessary to provide the Services, maintain security and audit records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and legal requirement.

7. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Processing

Your information may be processed and stored in the United States or other countries where we or our providers operate. By using the Services, you acknowledge that data protection laws in those jurisdictions may differ from those in your location.

9. Your Choices and Rights

  • You can update account settings in the app where available.
  • You can disconnect social accounts in SocialPostr and/or from the platform's own security settings.
  • You can request account closure or data deletion by contacting us.
  • You can opt out of non-essential marketing communications through unsubscribe links.

Some data may be retained where required for security, fraud prevention, legal compliance, or legitimate operational needs.

10. Children's Privacy

SocialPostr is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Third-Party Services

SocialPostr integrates with third-party social networks and services. Their data handling is governed by their own privacy policies and terms. We recommend reviewing those policies directly.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the Services after updates means you accept the updated policy.

13. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, contact us at: support@socialpostr.app